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Life Time Fitness - Custom Search standard-operating-procedure-fitness-center-jobs
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167074

LifeLab Metabolic Specialist-HUM00507

Description

Manages and drives the LifeLab assessment program to include scheduling of Fitness Professionals, upholding program quality, managing retail space inside the club, and driving program revenue performance, testing new products and services and assist with national launch strategies. Upholds the Life Time Fitness mission statement.

Responsibilities
- Manage and facilitate a lead generation calendar/schedule related to metabolism, heart rate training, and fitness monitoring products that are consistent and factually based while adhering to company values & vendor guidelines
- Manage LifeLab program and staff quality assurance and club assessment schedules for retail space, club, and Life Time Health accounts
- Assist with researching and developing new LifeLab products, services, and pricing strategies.
- Assist with research and identifying operational efficiencies and strategic opportunities.
- Work to refine LifeLab operations, processes and training efforts.
- Adhere to compensation plan limits on assessment service and personal training hours each month
- Communicate company values & vendor guidelines for performing assessments with scientific accuracy and apply fitness monitoring products with technical expertise to members and Personal Training department
- Develop and maintain safe, professional, and comprehensive assessment programs specific to member satisfaction with test procedures, test interpretation, test results, and fitness programming aimed at motivating members to reach their fitness goals.
- Promote and sell Life Time Fitness products and services
- Oversee LifeLab and fitness monitoring product sales performance including product mix, supply cost, cost of goods sold, and pricing integrity
- Develop and implement business strategy to continuously grow the LifeLab program and fitness monitoring retail program.
- Monitoring, track, and report revenue performances of LifeLab program and fitness monitoring products
- Oversee fitness floor register and transactions at terminal according to company standards.
- Ensure Personal Training department meets or exceeds monthly LifeLab and fitness monitoring device revenue goals

Qualifications

Education
- Four year college degree in exercise physiology or related field
- Master's degree preferred

Experience
- 3-5 years experience in metabolic testing, clinical fitness testing, or fitness center industry
- 1-2 years experience performing and interpreting metabolic tests or clinical fitness testing
- 1 year experience with heart rate training and fitness monitoring products
- 1+ years management or supervisory experience
- Research and development experience preferred
- 1 to 2 nationally accredited PT certifications
- 1-2 years facilitation experience
- Business management experience preferred

Licenses / Certifications / Registration
- New Leaf Certification required
- myHealthCheck Assessment Technician certified (provided by LTF)

Knowledge, Skills, Abilities, and Other Characteristics

Deep knowledge and application of fitness monitoring devices with the ability to engage with members and assist with technical and/or user questions including:
- Functionality for all retail space fitness monitoring products
- Best applications for retail space fitness monitoring products.
- Comfortable with Polar Tri-Fit and ProTrainer 5 software and ability to master new software
- Superior understanding of cardiovascular program design with Life Time Fitness's 5 heart rate zone system
- Ability to manage a point of sale terminal
- Ability to build relationship with members
- Excellent customer service and promotion skills, energetic, enthusiastic, and motivational
- Ability to handle and resolve customer service conflicts in a professional, tactful manner
- Excellent interpersonal skills
- Advanced knowledge of fitness, cardiovascular training, nutrition, and program design
- Knowledge of safe exercise techniques, potential injuries, and the ability to handle emergencies
- Ability to demonstrate exercises and adjust machine weights, free weights, and cardiovascular equipment
- Ability to multi-task and learn quickly
- Excellent time management and organizational skills
- Ability to operate a computer and office software

Primary Location: : TX-Humble - LHT - Lake Houston
Schedule: Full-time
Shift: Day Job

.


Personal Trainer - Internal Use Only (Target Ctr)-MIN00951

Description

General Summary

Member of the Personal Training Team which is responsible for providing various personal training services that offer members programs to maximize workout efficiency, improve fitness, increase stamina, enjoy their fitness experience and improve overall sense of well being. Schedule and complete record keeping according to standard operating procedures.

Major Duties and Responsibilities

Member Experience


1. Develop safe, professional, exciting and comprehensive personal training programs to ensure clients are satisfied with their workout program and remain motivated to attain their personal fitness goals

2. Monitor and instruct clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment

3. Educate members on current health and fitness issues and trends

4. Conduct fitness consultations for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend personal training programs

5. Deliver personal training programs based on referring physician’s instructions as required

6. Refer members to appropriate personal trainer level based on needs, when necessary

7. Complete and maintain accurate and current client files

8. Fulfill Member Service requirement, up to 25 hours per week– duties may include the following:
a. Fitness Assessments & Equipment Orientations
b. Service Desk
c. Facilitate Seminars
d. Fitness Equipment Cleaning

Responsibilities of All Positions
- Support and articulate the Life Time Fitness mission statement
- Maintain a Healthy Way of Life
- Adhere to company policies and procedures
- Ensure cleanliness of the club using all 5 senses:
- Sight to ensure club is neat and orderly
- Sound to ensure music/sound levels are appropriate
- Touch to ensure floors, countertops, etc are clean and dry
- Taste to ensure food & beverages in the café are up-to-standards
- Smell to ensure the club is fresh and odor free

Qualifications

Minimum Qualifications

Education:

- High School diploma or GED

- Four-year degree in kinesiology, sports medicine, or other related field preferred

Experience

- One-year personal training experience

- Program design experience

Licenses / Certifications / Registrations:

Level I Personal Trainer

- Certified Personal Trainer (Minimum of One Certification)

- American Council on Exercise (ACE)

- National Academy of Sports Medicine (NASM)

- Cooper Personal Fitness Specialist (Cooper PFS)

- Lifetime Fitness Education

- Master Your Metabolism (Training received during first week)

- CPR/AED certification

Knowledge, Skills, Abilities and Other Characteristics
- Ability to build relationship with members
- Excellent customer service and promotional skills; energetic, enthusiastic and motivational
- Ability to resolve conflicts in a professional, tactful manner
- Excellent interpersonal skills
- Extensive knowledge of fitness, cardiovascular training, nutrition and program design
- Knowledge of safe exercise techniques, and potential injuries and ability to handle emergencies
- Demonstrate exercises and adjust machine weights, free weights, and cardiovascular equipment
- Ability to multi-task and learn quickly
- Excellent time management and organizational skills
- Ability to operate a computer and office software, Microsoft Word and Excel

Primary Location: : MN-Minneapolis - TGT - Minneapolis (Target Center)
Schedule: Full-time
Job Level: Individual Contributor
Travel: No


Child Center Coordinator-NEW00245

Description

The Child Center Coordinator is responsible for the Child Center while upholding Life Time’s Mission and Vision Statements through the Healthy Way of Life Principles. The Coordinator will deliver the highest level of customer service, management, and consistency to both Members and Team Members. The Child Center Coordinator and Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.

Major Duties & Responsibilities

Member Experience


1. Ensures Child Center Team Members provide a safe and friendly environment for the Members.


2. Sets the standard for the Kids Department by providing exceptional customer service and meeting the Members’ needs and expectations.


3. Responds to Member inquiries regarding Life Time Fitness programs, products, services, policies, and procedures in a professional and timely manner.


4. Provides a safe, clean, and organized Child Center area for members.


5. Connects members to the correct program that fits their area of passion.


6. Markets and promotes Kids programs and activities in the club to increase participation.

Sales & Promotional


1. Promotes Life Time Fitness kids classes.


2. Ensures Team Members understand and promote all Life Time Fitness kids programs.


3. Promotes all Life Time Fitness programs, products, and services.


4. Markets and promotes kids programs and activities in the club to increase participation.

Financial & Budgetary


1. Submits weekly supply order to Operations Department Head


2. Manages the Child Center Payroll within budgetary guidelines daily.


3. Makes recommendations regarding the annual department budget to the Kids DH or General Manager.


4. Monitors Profit and Loss statements


5. Formulates, monitors and reconciles the budget and financial reports.

Managerial & Supervisory


1. Manages and supports all Child Center Team Members.


2. Ensures all certifications and LTU classes are current in the department.


3. Completes and documents daily inspections to ensure cleanliness and safety.


4. Submits incident reports in a timely matter.


5. Completes new hire paperwork, payroll, and scheduling in a timely manner.


6. Trains team members through shadowing team members, orientation, direction and feedback.


7. Tracks all pay scale statistics.


8. Assesses individual performance, provides feedback, and coaches Child Center Team Members accordingly.


9. Makes hiring, promotion, disciplinary, and termination recommendations to the Kids DH. Completes casting, interviewing and hiring of Child Center team members.


10. Facilitates in-services monthly or quarterly in-services.

1
1. Resolves child conflicts in a swift and professional manner.

Responsibilities of All Positions

- Supports and articulates the Life Time Fitness mission statement

- Adheres to company policies and procedures

- Ensures cleanliness of the club using all 5 senses:

- Sight to ensure club is neat and orderly

- Sound to ensure music levels are appropriate

- Touch to ensure floors, countertops, etc are clean and dry

- Taste to ensure the food & beverages in the café are up-to-standards

- Smell to ensure the club is fresh and odor free

Customer Service:

- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety

Safety responsibilities include:

- Complies with all company safety rules.

- Uses all required safety devices and personal protection equipment.

- Reports accidents and injuries to supervisor as soon as possible.

- Participates in safety training and safety inspections.

- Suggests methods of preventing hazards to safety committee.

Qualifications

Education:

- 2 year College degree

Experience

- Two years of customer service experience

- Two-year experience teaching or working in a children’s program

- Two-year experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility

- Two-years of supervisory/management experience

Licenses / Certifications / Registrations:

- CPR

- First Aid

- Early Childhood Education Certificate preferred

- Successfully complete and pass Kids Activities Department Head Certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state.

These requirements may include but are not limited to:

- Tuberculosis test

- All required vaccinations (or signed exemption)

- Fingerprints taken by a local police department for a background check

- Background checks required by state specific child care licensing laws that are in addition to Life Time Fitness background check

- Continuing education courses for continued employment in working with children

- Infant and Children First Aid and CPR Certifications

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Knowledge, Skills, Abilities and Other Characteristics

- Excellent customer service skills, energetic, enthusiastic, and motivational

- Excellent interpersonal skills

- Ability to build relationship with members

- Ability to resolve concerns in a professional, tactful manner

- Ability to acknowledge difficult situations and respond accordingly

- Comfortable working with people of all ages

- Ability to tolerate loud noises

- Firmly but tactfully enforce Life Time Fitness polices and procedures

- Ability to train, lead staff, and effectively build teams

- Ability to multi-task and learn quickly

- Excellent time management and organizational skills

- Ability to operate a personal computer including Microsoft Excel and Word

Language Ability:

Intermediate- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.

Math Ability:

Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.

Reasoning Ability:

Advanced Skills- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Technical Skills:

To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook. Also must have the ability to learn new computer programs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an athletic club environment. The noise level is usually moderate to high.

Primary Location: : MN-New Hope - NHP - New Hope
Schedule: Part-time
Shift: Day Job


Child Center Coordinator-IND00733

Description

The Child Center Coordinator is responsible for the Child Center while upholding Life Time’s Mission and Vision Statements through the Healthy Way of Life Principles. The Coordinator will deliver the highest level of customer service, management, and consistency to both Members and Team Members. The Child Center Coordinator and Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.

Major Duties & Responsibilities

Member Experience


1. Ensures Child Center Team Members provide a safe and friendly environment for the Members.


2. Sets the standard for the Kids Department by providing exceptional customer service and meeting the Members’ needs and expectations.


3. Responds to Member inquiries regarding Life Time Fitness programs, products, services, policies, and procedures in a professional and timely manner.


4. Provides a safe, clean, and organized Child Center area for members.


5. Connects members to the correct program that fits their area of passion.


6. Markets and promotes Kids programs and activities in the club to increase participation.

Sales & Promotional


1. Promotes Life Time Fitness kids classes.


2. Ensures Team Members understand and promote all Life Time Fitness kids programs.


3. Promotes all Life Time Fitness programs, products, and services.


4. Markets and promotes kids programs and activities in the club to increase participation.

Financial & Budgetary


1. Submits weekly supply order to Operations Department Head


2. Manages the Child Center Payroll within budgetary guidelines daily.


3. Makes recommendations regarding the annual department budget to the Kids DH or General Manager.


4. Monitors Profit and Loss statements


5. Formulates, monitors and reconciles the budget and financial reports.

Managerial & Supervisory


1. Manages and supports all Child Center Team Members.


2. Ensures all certifications and LTU classes are current in the department.


3. Completes and documents daily inspections to ensure cleanliness and safety.


4. Submits incident reports in a timely matter.


5. Completes new hire paperwork, payroll, and scheduling in a timely manner.


6. Trains team members through shadowing team members, orientation, direction and feedback.


7. Tracks all pay scale statistics.


8. Assesses individual performance, provides feedback, and coaches Child Center Team Members accordingly.


9. Makes hiring, promotion, disciplinary, and termination recommendations to the Kids DH. Completes casting, interviewing and hiring of Child Center team members.


10. Facilitates in-services monthly or quarterly in-services.

1
1. Resolves child conflicts in a swift and professional manner.

Responsibilities of All Positions

- Supports and articulates the Life Time Fitness mission statement

- Adheres to company policies and procedures

- Ensures cleanliness of the club using all 5 senses:

- Sight to ensure club is neat and orderly

- Sound to ensure music levels are appropriate

- Touch to ensure floors, countertops, etc are clean and dry

- Taste to ensure the food & beverages in the café are up-to-standards

- Smell to ensure the club is fresh and odor free

Customer Service:

- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety

Safety responsibilities include:

- Complies with all company safety rules.

- Uses all required safety devices and personal protection equipment.

- Reports accidents and injuries to supervisor as soon as possible.

- Participates in safety training and safety inspections.

- Suggests methods of preventing hazards to safety committee.

Qualifications

Education:

- 2 year College degree

Experience

- Two years of customer service experience

- Two-year experience teaching or working in a children’s program

- Two-year experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility

- Two-years of supervisory/management experience

Licenses / Certifications / Registrations:

- CPR

- First Aid

- Early Childhood Education Certificate preferred

- Successfully complete and pass Kids Activities Department Head Certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state.

These requirements may include but are not limited to:

- Tuberculosis test

- All required vaccinations (or signed exemption)

- Fingerprints taken by a local police department for a background check

- Background checks required by state specific child care licensing laws that are in addition to Life Time Fitness background check

- Continuing education courses for continued employment in working with children

- Infant and Children First Aid and CPR Certifications

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Knowledge, Skills, Abilities and Other Characteristics

- Excellent customer service skills, energetic, enthusiastic, and motivational

- Excellent interpersonal skills

- Ability to build relationship with members

- Ability to resolve concerns in a professional, tactful manner

- Ability to acknowledge difficult situations and respond accordingly

- Comfortable working with people of all ages

- Ability to tolerate loud noises

- Firmly but tactfully enforce Life Time Fitness polices and procedures

- Ability to train, lead staff, and effectively build teams

- Ability to multi-task and learn quickly

- Excellent time management and organizational skills

- Ability to operate a personal computer including Microsoft Excel and Word

Language Ability:

Intermediate- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.

Math Ability:

Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.

Reasoning Ability:

Advanced Skills- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Technical Skills:

To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook. Also must have the ability to learn new computer programs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an athletic club environment. The noise level is usually moderate to high.

Primary Location: : IN-Indianapolis - IND - Castle Creek
Schedule: Part-time


Market Analyst-CHA02998

Description

Provides market analyses and data vending for the development of new Life Time Fitness centers and the operations of existing centers. Upholds the fulfillment of Life Time Fitness’ mission statement.

Major Duties and Responsibilities:

-Process requests and generate reports/maps for market data, including demographics, Mosaic, competition, geospatial, and proprietary memberships and locations.

-Generate data-driven analyses for proposed new sites, existing locations, and various programming initiatives.

-Conduct research for the identification, cataloging and analyses of industry competitors.

-Procure research and supplemental market data for various enterprise demands and team objectives.-

-Provide insights, data scoring and processing to departmental initiatives, including membership forecasting, member profiling, club positioning, and sustainability.

-Support custom mapping processes.

-Conduct field research as needed, for market assessments of proposed sites.

-Assist Director with research and development projects.

Qualifications

Education:

-Four-year college degree in related field

Experience

-Two years GIS analyst or similar market analyst experience

-Three years GIS analyst or similar market analyst preferred

Knowledge, Skills, Abilities and Other Characteristics:

-Ability to operate a personal computer

-Knowledge of standard office procedures and computer software

-Excellent oral and written communication skills

-Ability to work with tight deadlines independently and within a team environment

-Ability to define problems, collect and analyze data, establish facts, draw valid conclusions and recommend solutions

-Ability to follow-through on deliverables and pay attention to details in the midst of multiple projects and deadlines

-Ability to read, analyze and interpret general business documents, professional journals, technical procedures or governmental regulations

-Ability to effectively present information to staff

-Ability to calculate figures and amounts, such as proportions, percentages, taxes and interest

-Ability to interpret a variety of instructions provided in written, oral, diagram or schedule form

-Proficiency in MS Office suite of products (Word, Excel, Outlook, PowerPoint)

-Proficiency with MapInfo software

-Proficiency with Alteyrx software

Work Environment:

-The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in a professional business office environment. The noise level is usually moderate

Primary Location: : MN-Chanhassen - COR - Corporate
Schedule: Full-time
Shift: Day Job


Kids Coordinator-CHA03023

Description

General Summary

The Kids Coordinator is responsible for the LTKA PlaySpace while upholding Life Time’s Mission and Vision Statements through the Healthy Way of Life Principles. The Coordinator will deliver the highest level of customer service, management, and consistency to both Members and Team Members. The Kids Coordinator and Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.

Major Duties & Responsibilities

Member Experience
- Ensures LTKA Team Members provide a safe and friendly environment for the Members.
- Sets the standard for the Kids Department by providing exceptional customer service and meeting the Members’ needs and expectations.
- Responds to Member inquiries regarding Life Time Fitness programs, products, services, policies, and procedures in a professional and timely manner.
- Provides a safe, clean, and organized PlaySpace area for members.
- Connects members to the correct program that fits their area of passion.
- Markets and promotes Kids programs and activities in the club to increase participation.

Sales & Promotional
- Promotes Life Time Fitness kids classes.
- Ensures Team Members understand and promote all Life Time Fitness kids programs.
- Promotes all Life Time Fitness programs, products, and services.
- Markets and promotes kids programs and activities in the club to increase participation.

Financial & Budgetary
- Submits weekly supply order to Operations Department Head
- Manages the PlaySpace/Kids Academy TM Payroll within budgetary guidelines daily.
- Makes recommendations regarding the annual department budget to the Kids Manager or General Manager.
- Monitors Profit and Loss statements
- Formulates, monitors and reconciles the budget and financial reports.

Managerial & Supervisory
- Manages and supports all Kids Academy Team Members.
- Ensures all certifications and LTU classes are current in the department.
- Completes and documents daily inspections to ensure cleanliness and safety.
- Submits incident reports in a timely matter.
- Completes new hire paperwork, payroll, and scheduling in a timely manner.
- Trains team members through shadowing team members, orientation, direction and feedback.
- Tracks all pay scale statistics.
- Assesses individual performance, provides feedback, and coaches LTKA Team Members accordingly.
- Makes hiring, promotion, disciplinary, and termination recommendations to the Kids Manager. Completes casting, interviewing and hiring of Child Center team members.
- Facilitates in-services monthly or quarterly in-services.

8 Resolves child conflicts in a swift and professional manner.

Responsibilities of All Positions
- Supports and articulates the Life Time Fitness mission statement
- Adheres to company policies and procedures
- Ensures cleanliness of the club using all 5 senses:
- Sight to ensure club is neat and orderly
- Sound to ensure music levels are appropriate
- Touch to ensure floors, countertops, etc are clean and dry
- Taste to ensure the food & beverages in the café are up-to-standards
- Smell to ensure the club is fresh and odor free

Customer Service:
- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety:

Safety responsibilities include:
- Complies with all company safety rules.
- Uses all required safety devices and personal protection equipment.
- Reports accidents and injuries to supervisor as soon as possible.
- Participates in safety training and safety inspections.
- Suggests methods of preventing hazards to safety committee.

Qualifications

Education:
- 2 year College degree

Experience
- Two years of customer service experience
- Two-year experience teaching or working in a children’s program
- Two-year experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility
- Two-years of supervisory/management experience

Licenses / Certifications / Registrations:
- CPR
- First Aid
- Early Childhood Education Certificate preferred
- Successfully complete and pass Kids Activities Department Head Certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state.

These requirements may include but are not limited to:
- Tuberculosis test
- All required vaccinations (or signed exemption)
- Fingerprints taken by a local police department for a background check
- Background checks required by state specific child care licensing laws that are in addition to Life Time Fitness background check
- Continuing education courses for continued employment in working with children
- Infant and Children First Aid and CPR Certifications

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Knowledge, Skills, Abilities and Other Characteristics
- Excellent customer service skills, energetic, enthusiastic, and motivational
- Excellent interpersonal skills
- Ability to build relationship with members
- Ability to resolve concerns in a professional, tactful manner
- Ability to acknowledge difficult situations and respond accordingly
- Comfortable working with people of all ages
- Ability to tolerate loud noises
- Firmly but tactfully enforce Life Time Fitness polices and procedures
- Ability to train, lead staff, and effectively build teams
- Ability to multi-task and learn quickly
- Excellent time management and organizational skills
- Ability to operate a personal computer including Microsoft Excel and Word

Language Ability:

Intermediate- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.

Math Ability:

Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.

Reasoning Ability:

Advanced Skills- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Technical Skills:

To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook. Also must have the ability to learn new computer programs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an athletic club environment. The noise level is usually moderate to high.

Primary Location: : MN-Chanhassen - ART - Chanhassen
Schedule: Full-time
Shift: Day Job


Kids Coordinator-COL03113

Description

General Summary

The Kids Coordinator is responsible for the LTKA PlaySpace while upholding Life Time’s Mission and Vision Statements through the Healthy Way of Life Principles. The Coordinator will deliver the highest level of customer service, management, and consistency to both Members and Team Members. The Kids Coordinator and Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.

Major Duties & Responsibilities

Member Experience
- Ensures LTKA Team Members provide a safe and friendly environment for the Members.
- Sets the standard for the Kids Department by providing exceptional customer service and meeting the Members’ needs and expectations.
- Responds to Member inquiries regarding Life Time Fitness programs, products, services, policies, and procedures in a professional and timely manner.
- Provides a safe, clean, and organized PlaySpace area for members.
- Connects members to the correct program that fits their area of passion.
- Markets and promotes Kids programs and activities in the club to increase participation.

Sales & Promotional
- Promotes Life Time Fitness kids classes.
- Ensures Team Members understand and promote all Life Time Fitness kids programs.
- Promotes all Life Time Fitness programs, products, and services.
- Markets and promotes kids programs and activities in the club to increase participation.

Financial & Budgetary
- Submits weekly supply order to Operations Department Head
- Manages the PlaySpace/Kids Academy TM Payroll within budgetary guidelines daily.
- Makes recommendations regarding the annual department budget to the Kids Manager or General Manager.
- Monitors Profit and Loss statements
- Formulates, monitors and reconciles the budget and financial reports.

Managerial & Supervisory
- Manages and supports all Kids Academy Team Members.
- Ensures all certifications and LTU classes are current in the department.
- Completes and documents daily inspections to ensure cleanliness and safety.
- Submits incident reports in a timely matter.
- Completes new hire paperwork, payroll, and scheduling in a timely manner.
- Trains team members through shadowing team members, orientation, direction and feedback.
- Tracks all pay scale statistics.
- Assesses individual performance, provides feedback, and coaches LTKA Team Members accordingly.
- Makes hiring, promotion, disciplinary, and termination recommendations to the Kids Manager. Completes casting, interviewing and hiring of Child Center team members.
- Facilitates in-services monthly or quarterly in-services.

8 Resolves child conflicts in a swift and professional manner.

Responsibilities of All Positions
- Supports and articulates the Life Time Fitness mission statement
- Adheres to company policies and procedures
- Ensures cleanliness of the club using all 5 senses:
- Sight to ensure club is neat and orderly
- Sound to ensure music levels are appropriate
- Touch to ensure floors, countertops, etc are clean and dry
- Taste to ensure the food & beverages in the café are up-to-standards
- Smell to ensure the club is fresh and odor free

Customer Service:
- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety:

Safety responsibilities include:
- Complies with all company safety rules.
- Uses all required safety devices and personal protection equipment.
- Reports accidents and injuries to supervisor as soon as possible.
- Participates in safety training and safety inspections.
- Suggests methods of preventing hazards to safety committee.

Qualifications

Education:
- 2 year College degree

Experience
- Two years of customer service experience
- Two-year experience teaching or working in a children’s program
- Two-year experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility
- Two-years of supervisory/management experience

Licenses / Certifications / Registrations:
- CPR
- First Aid
- Early Childhood Education Certificate preferred
- Successfully complete and pass Kids Activities Department Head Certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state.

These requirements may include but are not limited to:
- Tuberculosis test
- All required vaccinations (or signed exemption)
- Fingerprints taken by a local police department for a background check
- Background checks required by state specific child care licensing laws that are in addition to Life Time Fitness background check
- Continuing education courses for continued employment in working with children
- Infant and Children First Aid and CPR Certifications

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Knowledge, Skills, Abilities and Other Characteristics
- Excellent customer service skills, energetic, enthusiastic, and motivational
- Excellent interpersonal skills
- Ability to build relationship with members
- Ability to resolve concerns in a professional, tactful manner
- Ability to acknowledge difficult situations and respond accordingly
- Comfortable working with people of all ages
- Ability to tolerate loud noises
- Firmly but tactfully enforce Life Time Fitness polices and procedures
- Ability to train, lead staff, and effectively build teams
- Ability to multi-task and learn quickly
- Excellent time management and organizational skills
- Ability to operate a personal computer including Microsoft Excel and Word

Language Ability:

Intermediate- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.

Math Ability:

Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.

Reasoning Ability:

Advanced Skills- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Technical Skills:

To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook. Also must have the ability to learn new computer programs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an athletic club environment. The noise level is usually moderate to high.

Primary Location: : TN-Collierville - CLV - Collierville
Schedule: Full-time


Kids Coordinator-PLY00634

Description

General Summary

The Kids Coordinator is responsible for the LTKA PlaySpace while upholding Life Time’s Mission and Vision Statements through the Healthy Way of Life Principles. The Coordinator will deliver the highest level of customer service, management, and consistency to both Members and Team Members. The Kids Coordinator and Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.

Major Duties & Responsibilities

Member Experience
- Ensures LTKA Team Members provide a safe and friendly environment for the Members.
- Sets the standard for the Kids Department by providing exceptional customer service and meeting the Members’ needs and expectations.
- Responds to Member inquiries regarding Life Time Fitness programs, products, services, policies, and procedures in a professional and timely manner.
- Provides a safe, clean, and organized PlaySpace area for members.
- Connects members to the correct program that fits their area of passion.
- Markets and promotes Kids programs and activities in the club to increase participation.

Sales & Promotional
- Promotes Life Time Fitness kids classes.
- Ensures Team Members understand and promote all Life Time Fitness kids programs.
- Promotes all Life Time Fitness programs, products, and services.
- Markets and promotes kids programs and activities in the club to increase participation.

Financial & Budgetary
- Submits weekly supply order to Operations Department Head
- Manages the PlaySpace/Kids Academy TM Payroll within budgetary guidelines daily.
- Makes recommendations regarding the annual department budget to the Kids Manager or General Manager.
- Monitors Profit and Loss statements
- Formulates, monitors and reconciles the budget and financial reports.

Managerial & Supervisory
- Manages and supports all Kids Academy Team Members.
- Ensures all certifications and LTU classes are current in the department.
- Completes and documents daily inspections to ensure cleanliness and safety.
- Submits incident reports in a timely matter.
- Completes new hire paperwork, payroll, and scheduling in a timely manner.
- Trains team members through shadowing team members, orientation, direction and feedback.
- Tracks all pay scale statistics.
- Assesses individual performance, provides feedback, and coaches LTKA Team Members accordingly.
- Makes hiring, promotion, disciplinary, and termination recommendations to the Kids Manager. Completes casting, interviewing and hiring of Child Center team members.
- Facilitates in-services monthly or quarterly in-services.

8 Resolves child conflicts in a swift and professional manner.

Responsibilities of All Positions
- Supports and articulates the Life Time Fitness mission statement
- Adheres to company policies and procedures
- Ensures cleanliness of the club using all 5 senses:
- Sight to ensure club is neat and orderly
- Sound to ensure music levels are appropriate
- Touch to ensure floors, countertops, etc are clean and dry
- Taste to ensure the food & beverages in the café are up-to-standards
- Smell to ensure the club is fresh and odor free

Customer Service:
- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety:

Safety responsibilities include:
- Complies with all company safety rules.
- Uses all required safety devices and personal protection equipment.
- Reports accidents and injuries to supervisor as soon as possible.
- Participates in safety training and safety inspections.
- Suggests methods of preventing hazards to safety committee.

Qualifications

Education:
- 2 year College degree

Experience
- Two years of customer service experience
- Two-year experience teaching or working in a children’s program
- Two-year experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility
- Two-years of supervisory/management experience

Licenses / Certifications / Registrations:
- CPR
- First Aid
- Early Childhood Education Certificate preferred
- Successfully complete and pass Kids Activities Department Head Certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state.

These requirements may include but are not limited to:
- Tuberculosis test
- All required vaccinations (or signed exemption)
- Fingerprints taken by a local police department for a background check
- Background checks required by state specific child care licensing laws that are in addition to Life Time Fitness background check
- Continuing education courses for continued employment in working with children
- Infant and Children First Aid and CPR Certifications

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Knowledge, Skills, Abilities and Other Characteristics
- Excellent customer service skills, energetic, enthusiastic, and motivational
- Excellent interpersonal skills
- Ability to build relationship with members
- Ability to resolve concerns in a professional, tactful manner
- Ability to acknowledge difficult situations and respond accordingly
- Comfortable working with people of all ages
- Ability to tolerate loud noises
- Firmly but tactfully enforce Life Time Fitness polices and procedures
- Ability to train, lead staff, and effectively build teams
- Ability to multi-task and learn quickly
- Excellent time management and organizational skills
- Ability to operate a personal computer including Microsoft Excel and Word

Language Ability:

Intermediate- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.

Math Ability:

Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.

Reasoning Ability:

Advanced Skills- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Technical Skills:

To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook. Also must have the ability to learn new computer programs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an athletic club environment. The noise level is usually moderate to high.

Primary Location: : MN-Plymouth - PLY - Plymouth
Schedule: Full-time


Product Manager-CHA02883

Description

The Product Manager is responsible for strategic planning, researching and the development process of initiatives that support the key, strategic objectives of the organization. This will include, but is not limited to product / service life cycle management, business planning, vendor contracts and management, researching new business opportunities and innovative technologies that meet the needs of the business. Works cross-functionally and collaboratively with Business / Operations, Shared Services Divisions and External Vendors in support of product development efforts.

Examples of Responsibilities and Work Performed:

-Supports Business Owners with new business development opportunities (in-house or licensed) that are aligned with the corporate objectives and the mission and vision; projects will vary from products and services, to operational efficiencies and process improvements

-Manages and overseas cross-functional core teams consisting of members from Business Operations, Shared Services and/or external vendor partners for all development efforts ensuring projects are developed and delivered on-time and on-budget

-Supports business owners with preparation of operational business / project plans, pilots, launch readiness and executive level presentation at project checkpoints

-Communicates effectively both within Life Time as well as outside Life Time with Vendors, Key Owners / Executives and other key constituents

Qualifications

Education:

-Four-year college degree in related field

-MBA preferred

Experience

-A minimum of five years experience in product development, project management, marketing and/or business operations

Knowledge, Skills, Abilities and Other Characteristic:

-Strong project management, analytical and strategic thinking skills with attention to feasibility / ROI assessments

-Demonstrated initiative, creativity and ability to develop, communicate, and implement successful strategic initiatives for multiple constituents and sometimes conflicting or competing objectives and goals

-Ability to understand and interpret primary and secondary market opportunities

-Excellent interpersonal skills and strong business acumen, with proven ability to prepare and present strategic business plans, with demeanor and ability to work comfortably and confidently with senior level management

-Self-directed and confident, with a developed ability to build team work centered or shared commitment and goals to achieve high standards of performance

-Strong verbal and written communication skills

-Strong familiarity with the health, fitness and wellness industry / technology landscape preferably in health and wellness, fitness and nutrition business operations

-Excellent time management skills and a proven ability to advance on multiple projects simultaneously

-Ability to effectively manage vendor relationships

-Knowledge and proficiency of standard office procedures and computer software, including extensive MS Office Suite; Excel, Word, Outlook, PowerPoint, Visio and Project

Primary Location: : MN-Chanhassen - COR - Corporate
Schedule: Full-time
Shift: Day Job


Kids Manager-HEN00009

Description

Manages the day to day organization, operation, promotion, administration and supervision of all things Kids in the club. Ensures continuous professional growth and development of Kids team members. Ensures team members provide fun, enthusiastic, and safe programs that encourage member participation through a variety of interactive, educational and/or fitness based programs. Drives departmental performance to reach or exceed revenue goals, operational excellence, and high quality service in order to grow and retain kids memberships.

Major Duties & Responsibilities

Member Experience


1. Greets and welcomes parents and children in a warm and friendly manner


2. Exhibits outstanding customer service by developing positive relationships with members


3. Articulates extensive knowledge of Life Time Fitness programs, products, services, policies, and procedures


4. Ensures team members initiate, develop and maintain personalized relationships with members and their children


5. Resolves child conflicts in a swift and professional manner


6. Quickly and efficiently responds to member questions, comments, and concerns


7. Execute 4 all club member events per year

Sales & Promotion


1. Markets, promotes and sells all Kids programs throughout the club and in the community to increase participation


2. Plans and organizes special events throughout the year to promote value to the members for club participation and increase attendance in fee based programs


3. Promotes all Life Time Fitness programs, products, and services


4. Ensures team members continually increase their knowledge of Life Time Fitness products, services, policies and procedures.


5. Work directly with the membership sales team to acquire and retain kids memberships

Financial & Budgetary


1. Monitors Kids revenue, registrations and attendance of programs


2. Oversees department budget and participates in the annual planning process


3. Monitors Kids profit and loss statements and makes necessary adjustments within the department


4. Completes payroll and ensures labor costs are within the budgetary guidelines


5. Maintains inventory and order supplies for things Kids

Managerial & Supervisory


1. Plans program and activity curriculum, prepares program schedules, and registers participants


2. Manages Coordinators, observes and evaluates various program including:


3. Life Time Kids Academy Classes


4. Birthday Parties


5. Summer Camps


6. Rock Climbing programs and Open Climbing


7. Child Center


8. Swim Lessons


9. Swim Team


10. Masters Swimming

1
1. Open Swim


1
2. Trains coordinators and team members through shadowing instructors, orientation, direction, and feedback


1
3. Coaches and counsels Coordinators and team members.

14 Recruits and interviews coordinators and approvals final hires for frontline team members

1
5. Ensure program audits are completed and documented monthly

Responsibilities of All Positions

- Supports and articulates the Life Time Fitness mission statement

- Adheres to company policies and procedures

- Ensures cleanliness of the club using all 5 senses:

- Sight to ensure club is neat and orderly

- Sound to ensure music/sound levels are appropriate

- Touch to ensure floors, countertops, etc are clean and dry

- Taste to ensure the food & beverages in the café are up-to-standards

- Smell to ensure the club is fresh and order free

Customer Service:

- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers

Safety:

Safety responsibilities include:

- Complies with all company safety rules

- Uses all required safety devices and personal protection equipment

- Reports accidents and injuries to supervisor as soon as possible

- Participates in safety training and safety inspections

- Suggests methods of preventing hazards to safety committee

Qualifications

Education:

- Four-year college degree in early childhood development, recreation management, or related field with 12 credit hours in business.

Experience

- Two-years customer service experience

- Two-years management or supervisory experience

- Two-years managing financials of a department in a profit & loss environment

- One-year experience teaching or working in a children’s program (preferred)

- One-year experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility (preferred)

- One-year lifeguarding experience (preferred)

- One-year experience running a swim lesson program or swim team (preferred)

Licenses / Certifications / Registrations:

- CPR

- First Aid

- Early Childhood Education Certificate preferred

- Successfully complete and pass Aquatics and Kids Activities Department Head Certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state.

These requirements may include but are not limited to:

- Tuberculosis test

- All required vaccinations (or signed exemption)

- Fingerprints taken by a local police department for a background check

- Background checks required by state specific child care licensing laws that are in addition to Life Time Fitness background check

- Continuing education courses for continued employment in working with children

- Infant and Children First Aid and CPR Certifications

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Knowledge, Skills, Abilities and Other Characteristics

- Excellent customer service skills, energetic, enthusiastic, and motivational

- Excellent interpersonal skills

- Ability to build relationship with members

- Ability to resolve concerns in a professional, tactful manner

- Ability to acknowledge difficult situations and respond accordingly

- Comfortable working with people of all ages

- Ability to tolerate loud noises

- Firmly but tactfully enforce Life Time Fitness polices and procedures

- Ability to train, lead staff, and effectively build teams

- Ability to multi-task and learn quickly

- Excellent time management and organizational skills

- Ability to operate a personal computer including Microsoft Excel and Word

Language Ability:

Language Ability- Intermediate- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, clients, and other employees of the organization in English.

Math Ability:

Mathematical Skills- Intermediate- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of basic algebra and geometry.

Reasoning Ability:

Reasoning Ability- Intermediate Skills- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Technical Skills:

To perform this job successfully, an individual must have knowledge of Microsoft Word, Excel, Power Point, Microsoft Outlook.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; ability to climb ladders. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in a child center and aquatics center within an athletic club environment. The noise level is usually high.

Primary Location: : NV-Henderson - HDR - Henderson
Schedule: Full-time
Shift: Day Job


 
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